A position or status that guides and manages other professionals is called leadership. Leadership is the ability to give direction and help others achieve a goal. A lack of leadership can have a negative impact on the company’s future. This happens when a leader doesn’t act in a situation, or during a decision-making process.
A client of mine was a coach and the other, as a young company in software development, shared an interesting story with me. He wanted to know the work involved in a new platform and how it could be sold to a large client. This was possible by breaking the long-standing relationship between the client and one of our competitors.
After working for several months in software technology, I was able to bring together both internal and external stakeholders. The client wanted a fast, efficient, and compelling decision when deciding on features and pricing.
Despite this, the whole process was slower than anticipated due to a lack of leadership or what we internally called the leadership vacuum.
We expect the management team will clarify any obstacles that may prevent us from closing the sale and to be open to supporting the entire operation. But that didn’t happen.
One of our salespeople returned from a meeting with the customer and reported that they were frustrated by the company’s inability to respond.
Despite the fact that our software engineers were working night and day to support the sales team’s needs, the company didn’t realize that the client was already exhausted by the inability to make a decision about price and features.
The company needed to understand the urgency of any decision that involved a sale. Sales should take the initiative and decide whether or not to include features. They should also understand the potential profitability of this project, whether it has extra features or not.
To avoid losing the client, the deal required a quick signature. However, the leadership held onto the decision and did not know its urgency or needs.
The company could resolve the entire situation by being more decisive and strategic. This leadership will consider all the pros and cons of attending to the client’s needs or losing the sale.
It was software, and it required a lot of work on both sides to implement. Therefore, the time it took for the client to close these extras should have been negotiated beforehand.
The strategic leadership would have had it planned before the process began.
The company must be aware of the problem and consider the competitors.
The executive team stated that they never intended to offer additional features or services to the customer at the conclusion of negotiations. They also adapted the order within three months to the same price.
We lost our client after a long time without making a decision and may have made them unhappy.
Law of the Leadership Vacuum
Leadership does not require talent. Experts agree that leadership can be learned and earned with the right position. Many leaders don’t understand leadership and lose control of their areas. A team hates a leaderless environment just as nature hates vacuums.
You are a leader when you set priorities and make decisions. This can be seen to be a lack of leadership in the company. It doesn’t exist, and the company’s decisions take longer than they should.
Accepting this role requires you to be open-minded, take risks and make bold decisions. Information can help reduce risk.
A leader is needed!
You will need to trust those in leadership positions if you don’t have the ability to make decisions.
Let’s say you have a new manager, supervisor, or director. You will need to assist these people in understanding the entire activity and helping them to steer the company in the right direction. Because they are all fighting for the same position, it is common for the team to not allow new leaders to learn.
You can make your company grow and prosper by leading the way. You should consider the skills and motivation of each member of your team when leading them.
Some people don’t want growth. They want to do the same thing every single day. Others are more ambitious and would be willing to take on new projects, challenge risks and innovate.
Solid leadership requires understanding your team. It is important to listen to your team.
If the leadership had listened in the same way I did, the sales team would have met the client’s needs promptly and not lost a sale.
You can’t be a leader if your credibility is lost.
Professionals should not lose the trust of their colleagues and the company. Imagine if they make mistakes, postpone a decision that could result in the company losing business, or aren’t courageous enough to take a risk. The leader risks his job as director or manager in such a case.
This will help you to become a successful leader.